AKKIR PRO

Privacy Notice — Last updated: April 2026

This notice explains how Joostech Media ("we", "us") collects, uses, and protects your personal information when you use Akkir Pro. We comply with the Protection of Personal Information Act (POPIA) and, where applicable, the GDPR.

1. INFORMATION WE COLLECT

We collect the following when you register and use Akkir Pro:

• Account information: your name and email address
• Usage data: renders completed, airtime balance, subscription status
• Uploaded content: audio files, images, and project data you submit for processing
• Payment data: handled entirely by Paddle — we never see or store your card details

2. HOW WE USE YOUR INFORMATION

• To provide and operate the Akkir Pro service
• To manage your account, subscription, and airtime balance
• To send transactional emails (render results, Pro Edit delivery)
• To detect and prevent abuse or fraud

We do not sell your personal information to third parties. We do not use your data for advertising.

3. THIRD-PARTY SERVICES

We use the following third-party services to operate Akkir Pro:

• Paddle (paddle.com) — payment processing and subscription management
• Google Cloud / Firebase — database, file storage, and backend hosting
• Modal (modal.com) — GPU compute for AI rendering
• Cloudflare — app hosting and delivery

Each of these providers processes data only as necessary to deliver the service and under their own privacy terms.

4. DATA RETENTION

We retain your account data for as long as your account is active. Uploaded files (audio, images, rendered videos) are stored on Google Cloud Storage and may be deleted after 90 days of inactivity. You may request deletion of your account and associated data at any time.

5. YOUR RIGHTS

You have the right to access, correct, or delete your personal information. To exercise these rights, contact us at create@joostechmedia.com. We will respond within 30 days.

6. SECURITY

We use industry-standard security measures including encrypted connections (HTTPS), API key authentication, and access controls. No system is completely secure — please use a strong, unique password.

7. CHANGES TO THIS NOTICE

We may update this notice from time to time. The date at the top will reflect the latest revision. Continued use of the service constitutes acceptance.

Questions? Contact us at create@joostechmedia.com

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